1. You are eligible for a refund of your subscription in case there have been service failures, or you have a valid concern with Resiliency Program which has been reported to our team.
  2. Depending on the plan duration, you may cancel your Member Account within the stipulated timelines from the date of subscription to the Resiliency Program Plan. In the event that you cancel your Member Account or the same is suspended or terminated by Resiliency Program within the aforesaid period, we shall refund any license or subscription fees as below:
    1. If the consumer has purchased a 1 monthly subscription plan with Resiliency Program, you will be eligible for a refund within the first 7 days of your subscription.
    2. If you have subscribed for more than 1 Month subscription with us, you will be eligible for a refund within the first 10 days of your subscription. Note: Any physical product or accessory shipped as part of your subscription will be non-refundable and cost would be deducted during the refund time.

For Example

Plan Name Amount Paid Refund Requested Final Refund Amount Computation
Computation Resiliency Program – 12 Months

Inclusive of any Hardware $13

$100 <7 Days of Plan Purchase Hardware Delivered Hardware Deduction:$13 Initial Paid Amount – $100

Deductions – $13 Final

Refund Amount – $87

Computation Resiliency Program – 12 Months

Inclusive of any Hardware ₹1100

₹15000 <7 Days of Plan Purchase Hardware Delivered Hardware Deduction:₹1100 Initial Paid Amount – ₹15000

Deductions – ₹1100 Final

Refund Amount – ₹13900

The refund shall be processed in the manner/mode which is used to subscribe to the Resiliency Program Plan within 30 (thirty) days from the date of cancellation.

Disclaimer: Resiliency Program reserves the right to deny a refund or service to an individual in case there has been an instance of unprofessional behavior exhibited during the client’s tenure with us.

CONTACT US – For any queries contact us at support@resiliencyprogram.com